Your Advocates for a Fair Settlement
Your property took years to build. When it’s seriously damaged, the insurance process should be the one thing that goes right. We built this firm specifically to make that happen. With over 50 years of combined experience inside the insurance industry, we know how claims are evaluated, where settlements fall short, and what it takes to recover what a policy actually provides.
Led by Two Insurance Industry Experts
Chris spent 23 years inside major insurance carriers, including several years in leadership roles managing complex claims. He knows exactly how those companies evaluate losses, where they look to reduce payouts, and what it takes to document a claim they can’t minimize.
He founded CFPA after seeing how often policyholders settled for far less than their policies provided. His goal was simple: give homeowners and business owners the same level of expertise their insurers bring to the table.
He holds the Chartered Property Casualty Underwriter (CPCU), Associate in Claims Management (AIC-M), Property Claims Law Associate (PCLA), Senior Professional Public Adjuster (SPPA), and Certified Professional Public Adjuster (CPAU) designations.
Jo brings more than 25 years of experience in insurance carrier claims departments and, most recently, as a Claims Analyst at a top Los Angeles law firm. That legal background gives her a precise understanding of how policy language gets interpreted when a claim is disputed or the stakes are high.
She knows the tactics insurers use to limit or deny coverage, and she applies that knowledge to every case we take on. When we’re challenging an insurer’s decision, her perspective from inside the legal claims world is one of our sharpest advantages.
She holds the Fraud Claim Law Specialist (FCLS) designation.
Why Choose Us?
Every claim is handled personally by Chris and Jo. You’ll never be passed to a junior adjuster or support staff.
We bring insider knowledge from both sides of the industry: carrier experience and legal claims analysis.
Contingency basis only. No upfront cost and no fee unless we recover additional funds for you.
Licensed, bonded, and insured by the California Department of Insurance. Active members of NAPIA and PCAPIA.
Proud Members Of
Professional Designations
CPCU, AIC-M, PCLA, SPPA, CPAU, FCLS
Our Core Values
Integrity
We tell you honestly what your claim is worth, what your options are, and what to expect. No inflated promises, no pressure, just clear guidance at every step.
Dedication
We’re personally involved in every claim from the first call to the final settlement. When you have a question, you’ll reach one of us directly.
Expertise
Between our two careers, we bring a depth of technical knowledge to each claim that most policyholders couldn’t access on their own, and wouldn’t know to ask for.
Compassion
We work to take as much of the stress off your shoulders as possible, keeping you informed, supported, and protected throughout a process that can feel overwhelming.
Proven Results for California Property Owners
Every result below comes from real claims we’ve personally worked.
Over 40,000 claims managed across our careers, including complex fire, water, and commercial losses. Multiple high-value settlements on residential and commercial properties throughout California, including cases involving total losses, long-term displacement, and disputed carrier decisions.
Those results come from having someone who knows the process working your side of the claim. We only take on cases we can manage personally and give each one the attention it deserves.
Community Commitment
Serving Homeowners and Business Owners Across Southern California
We’re based in Santa Clarita and serve property owners throughout Los Angeles County, Ventura County, and communities across California. We know the specific fire risks, weather patterns, and insurance market challenges that affect this region, from wildfire zones in the Santa Monica Mountains and Ventura County to water and storm claims in the San Fernando Valley and beyond.
We’re also active in the local business and Realtor community through the Santa Clarita Valley Association of Realtors and other professional organizations, and we’re available to speak with homeowners, businesses, and professionals who want a better understanding of their coverage and rights.
Our History
Chris founded CFPA after nearly 23 years working inside national insurance carriers. What he saw during that time shaped everything about how this firm operates. Policyholders were routinely settling for less than they were owed, not because their claims weren’t valid, but because they were navigating a complicated process without anyone in their corner.
In 2024, Jo joined the firm full-time, bringing her background in carrier claims departments and legal claims analysis. Her experience has been especially valuable on complex, disputed, and high-value cases.
Today, Chris Faber Public Adjusters serves homeowners, landlords, and businesses throughout Los Angeles, Ventura, and surrounding counties. Every client works directly with both of us.
Ready to Talk Through Your Claim?
Whether you’re dealing with a new loss, a claim in progress, or a settlement that felt incomplete, we’re happy to take a look at no cost. A free claim review is always the first step, with no pressure and no commitment.
Get Your Free Claim ReviewFrequently Asked Questions About Chris Faber Public Adjusters
Are Chris and Jo licensed public adjusters in California?
Yes. Chris Faber is a licensed public adjuster with the California Department of Insurance. Chris holds the CPCU, AIC-M, PCLA, SPPA, and CPAU designations. Jo holds the FCLS designation. Both are active members of NAPIA, the National Association of Public Insurance Adjusters, and PCAPIA, the Pacific Coast Association of Public Insurance Adjusters.
How is Chris Faber Public Adjusters different from other public adjusting firms?
Most public adjusters come from one side of the industry. Chris and Jo come from both. Chris spent 23 years inside major insurance carriers before founding CFPA. Jo worked in large carrier claims departments and legal claims analysis before joining the firm. That inside-the-industry experience changes how they approach every claim.
Do Chris and Jo personally handle every claim?
Yes. This is a boutique firm and every claim is managed directly by Chris and Jo from the first call to the final settlement. Cases are never passed to junior adjusters or support staff.
What types of claims do you handle?
We handle the full range of residential and commercial property damage claims in California including fire, wildfire, water, storm and wind, earthquake, flood, smoke, vandalism and theft, business interruption, and additional living expenses. We also assist with denied and underpaid claims.
Do you work on a contingency basis?
Yes. There are no upfront costs and no fees unless we recover additional funds for you. The free claim review is always the first step with no obligation to move forward.
Where are you located and what areas do you serve?
We are based in Santa Clarita, California and serve property owners throughout the state, with particular depth in Los Angeles County, Ventura County, and communities across Southern California including Pacific Palisades, Malibu, Calabasas, Pasadena, and Altadena.
Can you help with a claim that has already been paid or denied?
If your claim was underpaid or denied, we can review your situation at no cost and give you an honest assessment of your options. Whether additional recovery is possible depends on your specific circumstances and we will tell you plainly what we find.
What does NAPIA and PCAPIA membership mean for clients?
NAPIA is the National Association of Public Insurance Adjusters and PCAPIA is the Pacific Coast Association of Public Insurance Adjusters. Membership in both means Chris and Jo are held to professional ethical standards, ongoing education requirements, and industry best practices. For clients it means working with adjusters who are accountable to a professional body, not just a license number.
